All posts by JoshuaOtieno Owuor

Monitor and Boost Customer Service Performance

Monitor and Boost Customer Service Performance with Embedded Analytics

Better customer service performance is the result of a high level of focus to achieve it. The goal of a customer service manager is to attract and keep more customers through positive interactions with company representatives. Satisfying all customers and improving the customer service team’s performance can be challenging. Quick responses and resolving of tickets […]...
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