Improving the team performance of a call center is difficult without meaningful metrics. So, it is important to choose the
Black Friday provides a win-win situation for customers and retailers. The sales volume constantly increases, with around a $4 billion
A data-driven approach is taken in many businesses. Strategic decisions are being made based on historical data analysis and interpretation.
At the end of September, Microsoft made its new cloud-based security software, Azure Sentinel, publicly available (GA). A security information
Infusionsoft, by Keap, is a sales and marketing automation tool for small businesses. It offers an all-in-one CRM and advanced
Embedding analytics puts them in the hands of as many teams as possible easily. As part of data-as-a-service, companies are
CData Cloud Hub provides data connectivity for more than 100 different cloud data sources with virtual database connections using the
Today, customers are flooded with channels for buying products and brands. The explosion of the internet has allowed customers to