Know about digital business KPIs

“CIOs should develop metrics and set goals that lay out their digital business journey and sharpen expected business outcomes. This report describes the key performance indicators necessary to do so.”

Key Challenges Addressed in this Article

  • Gauging where the business is in its digital business transformation efforts.
  • Working with senior executives to quantify the extent to which their areas would benefit from digitalization.
  • Using digital business metrics to better inform business decision-making.

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Gartner report

Gartner, Digital Business KPIs: Defining and Measuring Success, James Anderson, Paul Proctor, 10 April 2019 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.  

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