“CIOs should develop metrics and set goals that lay out their digital business journey and sharpen expected business outcomes. This report describes the key performance indicators necessary to do so.”
Gartner, Digital Business KPIs: Defining and Measuring Success, James Anderson, Paul Proctor, 10 April 2019 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
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