Why Does My Dashboard Take Too Long to Load or Show Timeout Errors?

When viewing data on the dashboard, it either takes a very long time to load or shows errors due to timeout. Clearing filters makes the issue worse. What could be causing this, and how can it be fixed? 


1 Reply

PP Poojasri Perumal Syncfusion Team November 27, 2025 11:50 AM UTC

The delay occurs because certain queries powering the widgets are taking longer than expected. After reviewing the data source, we found that using UNION instead of UNION ALL was causing performance issues. 

Solution: 

  • Optimize query logic by replacing UNION with UNION ALL at the data source level. 
  • Clear your browser cache and reload the dashboard after applying changes.

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