Monitor your telecom services’ key metrics, such as availability and network coverage. Keep customer churn rate under control through improved customer satisfaction.
Telecom companies depend on data analytics to ensure network performance and customer satisfaction. On one hand, you may need to review trends that occur over time. For example, you could track your long-term churn rate. At the same time, you may also need to track your team’s daily metrics. For instance, you could view your network’s call success rate. In either case, Bold BI can help your team achieve its goals.
With Bold BI, you can quickly review all of the KPIs you depend on. Whether you need to review network utilization or call setup time, we can help. Check out our sample dashboards below. Then, request a demo for a complete walkthrough of Bold BI.
With Bold BI’s user-friendly, fully customizable dashboards, you can track all the key performance indicators that your telecom team depends on:
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