Suppport

Need Help? You’re in the Right Place.

From setup to customization, our support center is your one-stop hub for everything Bold BI. Get help fast—explore resources, ask questions, or connect with our team.

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Track & Learn

Track, Learn, and Plan with Confidence

Explore our support ecosystem—from ticket tracking to upcoming features. Stay informed, stay ahead.

View my Incidents

View My Incidents

Track your support tickets in one place.

Cloud SLA

Cloud SLA

Explore cloud service availability and support timelines.

On Premises SLA

On-Premises SLA

Check on-premises support and service commitments.

Product Lifecycle

Understand our support timelines.

Release Notes

Keep track of the latest updates and improvements.

Road Map

Roadmap

Check out what’s next in our product journey.

Quick Access

Quick Access to What You Need

Whether you're configuring your environment or embedding dashboards, find help fast from our curated resources.

Bold BI Blog

Blogs

Bold BI Support Tutorial videos

Tutorial Videos

Bold BI Knowledge Base

Knowledge Base

Bold BI Documentation

Documentation

Dashboard Examples

Dashboard Examples

Bold BI embedded demos

Embedded Demos

Trusted & recognized

Analytics that Wins Awards and Users.

Recognized by G2, TrustRadius and Visual Studio Magazine for delivering standout performance and value.

I appreciate Bold BI for making it easier to provide reporting for our customers, allowing both our analysts and customers to easily build and publish reports. The ability to build dashboards and modify queries for specific outcomes is very user-friendly. I value the mobile readiness of the app and its integration capabilities with API structures. The addition of AI features is impressive. The economic pricing model and the effective partnership, which includes consistent and helpful support, make it an invaluable tool for our OEM model.

Ravi S.

The support from Bold is unmatched. They do not charge extra for support and it is excellent anyway. All our tickets and questions are quickly answered with authoritative and precise guidance. This is important at the product is complex, powerful and mature. To get the most out of the tool, the level of support they provide is essential.

Murph M.

It was easy to implement data visualizations into our product. The standard widgets allowed us to build professional looking dashboards, and a robust API provided excellent control of the development and runtime process from within our application.

Scott Y.

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Visual Studio Reader's Choice - 2025

Leader - Fall 2025

High Performer - Fall 2025 EMEA

Regional Leader - Fall 2025 AMERICAS

TrustRadius Tech Cares

Capterra - 4.9/5

G2- 4.4/5

GetApp - 4.9/5

Software Advice - 4.9/5

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