Overview

Bring your Zendesk Support data to Bold BI and create beautiful dashboards with useful widgets. By embedding dashboards inside your application, you can visualize the story behind your data and make effective business decisions.

Custom URL

Custom URL

Create your API URL manually on your own to fetch the data.

Pagination

Pagination

Set the maximum number of rows to be fetched from Zendesk Support connector.

Refresh Data

Refresh Data

Configure data refresh to keep your dashboard up to date.

Joining Data

Joining Data

Join the Zendesk Support data with data from different sources using shared tables.

Zendesk Dashboard Examples

Customer Support Monitoring Dashboard

Customer Support Monitoring Dashboard

Bold BI's Customer Support Monitoring Dashboard provides a complete view of your customer support trends.

The Customer Support Monitoring Dashboard helps you see detailed information relating to your support tickets. With this dashboard, you can identify and improve customer satisfaction rates and overall support performance.

  • Number of tickets created and closed
  • Number of open tickets
  • Tickets by type, priority, and channel
  • Satisfaction rate over a period of time
  • Tickets vs. satisfaction rate

 

Integration mashups with Zendesk Support data

Integrate Zendesk Support data with other integrations, like SQL or web data sources, and create dashboards with multiple data sources. Embed these dashboards into your application for powerful data visualization.

Data Source List

Check out our other 120+
Integrations support here

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