Derive insights from your Freshservice helpdesk tool using Bold BI.


Connect your Freshservice helpdesk account with Bold BI to track completed work summaries, customer satisfaction, and more. The benefits of using Bold BI with Freshservice include:

  • A Freshservice helpdesk dashboard to track metrics about service desk activities that help management improve service quality.
  • Monitoring ticket count and completion statuses over time to make data-driven decisions via forecasts on scaling in or out your team.
  • Combining KPIs from relevant data sources like JIRA, Freshbooks, and QuickBooks to build an integrated Freshservice helpdesk dashboard to manage all your assets in one place easily.

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Try out all the features of Bold BI with 15-day free trial and get to know how it suit to your needs of embedded analytics.

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