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announcement icon Webinar - 9th Apr 2026, 10:00 AM ET

Webinar: Personalizing Dashboards with Role-Based Access and Row-Level Security

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10:00 AM ET

9th Apr, 2026

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Release Announcement:

Bold BI 15.3.8 has arrived! Explore the latest features here.

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Overview

Bring your NiceReply data to Bold BI® and create beautiful dashboards with useful widgets. By embedding dashboards inside your application, you can visualize the story behind your data and make effective business decisions.

Custom URL

Custom URL

Create your query URL with valid REST API Endpoints that retrieves data from the NiceReply account.

Pagination

Pagination

Set the maximum number of rows to be fetched from the NiceReply connector.

Joining Data

Joining Data

Join the NiceReply data with data from different sources using shared tables.

Refresh Data

Refresh Data

Configure data refreshes to keep your dashboard up to date.

NiceReply Dashboard Examples

NiceReply Customer Satisfaction Dashboard

NiceReply Customer Satisfaction Dashboard

Bold BI’s Nicereply Customer Satisfaction Dashboard provides in-depth insight into customer feedback metrics.

The Nicereply Customer Satisfaction Dashboard empowers users to gain valuable insight into customer feedback and support interactions. It provides a clear visualization of satisfaction trends, enabling support teams to enhance customer relationships and deliver exceptional service experiences.

  • Total agents, average response time, and response rate.
  • Customer satisfaction score, net promoter score, and customer effort score.
  • Customer satisfaction scores, net promoter scores, and customer effort scores.
  • Customer satisfaction score trend.

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Integration mashups with NiceReply data

Integrate NiceReply data with other integrations, like of SQL or web data sources, and create dashboards with multiple data sources. Embed these dashboards into your application for powerful data visualization.

Data Source List

Check Out Our 150+ Supported Integrations

Smarter Dashboards, Faster Decisions

Explore Bold BI with a 30-day free trial. Embed dashboards, connect data sources, and empower your team with actionable insights.

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No credit card required.

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