Build a
Freshdesk
Dashboard
Build dashboards using Freshdesk data to get a more informed view of your metrics.
Overview
Bring your Freshdesk data to Bold BI and create beautiful dashboards with useful widgets. By embedding dashboards inside your application, you can visualize the story behind your data and make effective business decisions.
API Endpoints
You can choose the relevant API endpoints provided to fetch data from the Freshdesk account.
Custom URL
Create your own query URL that retrieves data from the Freshdesk account.
Pagination
Set the maximum number of rows to be fetched from the Freshdesk connector.
Refresh Data
Configure data refreshes to keep your dashboard up to date.
Freshdesk Dashboard Example
Agent Activity Dashboard
Bold BI's Agent Activity Dashboard provides key information about agents, letting you understand overall agent performance.
Customer Ticket Traffic Management Dashboard
Bold BI's Customer Ticket Traffic Management Dashboard displays various support ticket data and improves customer satisfaction rates.
Integration Mashups with Freshdesk Data
Integrate Freshdesk data with other integrations, like SQL or web data sources, and create dashboards with multiple data sources. Embed these dashboards into your application for powerful data visualization.