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Solutions for IT Operations

Manage IT operations efficiently and ensure your company’s financial success. Track support tickets, server downtime, and more.

Solutions for IT Operations

When you work in the IT field, you need to be able to track a wide variety of KPIs to keep your operations running smoothly. For example, you need to monitor support ticket statuses. However, you also need to track internal data such as server downtime. These crucial metrics help you ensure customer satisfaction. Further, they significantly impact the long-term financial success of your company. 

Whether you need to review server downtime or customer satisfaction ratings, Bold BI’s dashboards put the information you depend on at your fingertips and make it easy to track key performance indicators in real time. Check out our sample IT dashboards to learn more. Then, request a demo for a complete walkthrough of Bold BI.

Information Technology Dashboard Examples

Customer Service Performance
Customer Service Performance

This customer service performance dashboard provides a detailed breakdown of an IT team's operations. With this...

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Project Management
Project Management

Bold BI’s project management dashboard outlines the financial health of an IT company. Further, it displays detailed....

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Project Performance Dashboard
Project Performance Dashboard

This project performance dashboard provides an overview of an IT team's sprint tasks. With this Azure DevOps dashboard...

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Project Overview Dashboard
Project Overview Dashboard

This Asana project dashboard provides an overview of a team's projects and tasks. With this IT operations dashboard, we can ...

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Issue Tracker Dashboard
Issue Tracker Dashboard

This issue tracker dashboard provides a detailed overview of a team’s created and closed issues. With this dashboard, we can answer...

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Forum Management Dashboard
Forum Management Dashboard

This forum management dashboard allows moderators to track key metrics relating to threads and forums. With this dashboard, we can answer...

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Axosoft Project Release Management Dashboard
Axosoft Project Release Management Dashboard

This Axosoft release management dashboard allows product managers to track key product release metrics.

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Outlook Calendar Events Dashboard
Outlook Calendar Events Dashboard

This Outlook calendar events dashboard helps team members optimize their daily activities. With this dashboard, we can ...

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Outlook Calendar Organizer Dashboard
Outlook Calendar Organizer Dashboard

This Outlook calendar organizer dashboard helps team members optimize their daily activities. With this dashboard, we can answer the following...

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Intervals Project Management Dashboard
Intervals Project Management Dashboard

The Intervals Project Management dashboard helps team members and managers organize, track, and measure the success of team projects and tasks.

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Toggl Project Time Tracking Dashboard
Toggl Project Time Tracking Dashboard

This IT Toggl Project Time Tracking Dashboard allows professionals to thoroughly track a wide range of project based metrics. With this dashboard...

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Podio Project Management Dashboard
Podio Project Management Dashboard

This Podio Project Tracking Dashboard allows professionals to thoroughly track a wide range of tasks based metrics. With this dashboard...

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Harvest Project Time Tracking Dashboard
Harvest Project Time Tracking Dashboard

This Harvest Project Time Tracking Dashboard allows professionals to thoroughly track a wide range of tasks based metrics. With this dashboard...

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Trello Project Overview Dashboard
Trello Project Overview Dashboard

This Trello Project Overview Dashboard allows professionals to thoroughly track a wide range of tasks and project based metrics. With this dashboard...

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Snowflake Usage Overview Dashboard
Snowflake Usage Overview Dashboard

This Snowflake usage overview dashboard provides a detailed breakdown of their operational workflow. With this dashboard, we can answer…

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Bold BI for Information Technology – Common Metrics

With Bold BI’s user-friendly, fully customizable dashboards, you can track all the key performance indicators that your IT team depends on:

Support ticket statuses

Support ticket resolution time

Average time to troubleshoot issues

Average time between failures

Server availability and downtime

Customer satisfaction

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